Question 1

Which plumbing and sewer services do you offer?

Accepted Answer

Big Rod's Sewer Solutions handles drain cleaning, recurring clogs, sewer line inspection, repair and replacement, hidden water leaks, pipe repair, water heaters, faucets, toilets, garbage disposals, water pressure problems, supply line repairs and preventative maintenance. The services page lists each one in detail.

Question 2

How do I request service?

Accepted Answer

Use the request service form on this website, or contact us by phone or email. The form collects the details needed to understand the job. Submitting it starts a service request — it is not a confirmed appointment until the business has reviewed it and responded.

Question 3

What should I do if a pipe is leaking right now?

Accepted Answer

If it is safe to do so, shut off the nearest isolation valve or the main water supply, move valuables away from the water, and contain what you can with towels or a bucket. Do not open walls or remove electrical fittings near water. Then contact us with your location and a description of the leak.

Question 4

What information helps when I request service?

Accepted Answer

The service address, a contact number, what you have noticed and when it started. Mention whether water is actively leaking, whether any fixtures are backing up, and whether the issue affects one fixture or several. Photos are welcome if the business requests them after your enquiry.

Question 5

Do you offer emergency plumbing service?

Accepted Answer

Emergency availability: Emergency availability being confirmed. We do not claim after-hours cover unless it has been confirmed. For an active leak or sewage backup, contact us directly so the current situation can be assessed.

Question 6

Which areas do you serve?

Accepted Answer

Current service area: Clearwater, FL. Coverage can vary by job type and schedule. Send your address through the request form and we will confirm whether the property is within the area served.

Question 7

What should I expect during a service visit?

Accepted Answer

A technician will assess the problem, explain what they find, and discuss the realistic options with you. Work areas are protected and cleaned afterwards, and the repair is tested before the visit is finished. If the job needs a different specialist or a larger scope, that will be explained rather than improvised.

Question 8

How does pricing work?

Accepted Answer

Priced at $150 per hour. Smaller, quick jobs can be quoted for less, and larger or more complex jobs may be quoted for more, depending on size and scope. The final price is confirmed before work begins. This site does not promise free estimates, flat rates or minimum charges.

Question 9

How soon can someone come out?

Accepted Answer

Response time depends on the current schedule, the location and the type of problem. Submit a request with your address and availability, or call for the most current answer. No specific arrival window is guaranteed by this website.

Question 10

Can you work on older properties and older pipework?

Accepted Answer

Older properties often have a mix of pipe materials and previous repairs. The first step is to establish what is actually installed and where the fault is. We inspect before recommending work rather than assuming the whole system needs replacing.

Questions,
answered plainly.

Services

Requesting service

Emergency

Company

Let's get it fixed properly.

Questions,answered plainly.